Billing & refunds
Questions about a charge, invoice, subscription, credit pack, cancellation, or refund.
Get billing help Manage subscriptionHow can we help?
Send us the details and a real person will reply. We aim to respond within two business days.
Email support@ezcharacter.comChecking your account… Loading your signed-in support details.
Account access
Sign-in trouble, account changes, privacy requests, or an email address you no longer control.
Get account helpGeneration help
Failed or stuck jobs, missing outputs, credit corrections, or help identifying a tool issue.
Get product helpFor a faster answer
What to include
- The email address on your EZ Character account
- Your Stripe order, invoice, or receipt number for billing questions
- The job link or approximate time of a generation problem
- A short description of what happened and what you expected
Company
AOK Digital ApS, trading as EZ CharacterEZ Character
CVR 42409340
Yderlandsvej 1
2300 København S, Denmark